Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: November 2, 2024
This Privacy Policy is effective immediately for users visiting our website.
Creative Loop ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://creativeloop.id or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out contact forms on our website
- Subscribe to our newsletter
- Request a quote or consultation
- Communicate with us via email or phone
- Participate in surveys or promotions
This information may include: full name, email address, phone number, company name, job title, and any other information you choose to provide.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data and browsing behavior
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
To provide, operate, and maintain our services and respond to your inquiries
Communication
To send you updates, marketing communications, and service announcements
Improvement
To understand how users interact with our site and improve our services
Legal Compliance
To comply with legal obligations and protect our rights
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- →
Service Providers
We may share your information with third-party service providers who perform services on our behalf (e.g., email marketing, analytics, hosting).
- →
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
- →
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
SSL Encryption
Secure data transmission
Secure Storage
Protected databases
Access Control
Limited employee access
Note: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information:
Access & Correction
Request access to or correction of your personal information
Deletion
Request deletion of your personal information (subject to legal obligations)
Opt-Out
Unsubscribe from marketing emails by clicking the unsubscribe link
Data Portability
Request a copy of your data in a structured, machine-readable format
To exercise any of these rights, please contact us at hello@creativeloop.id
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. International Data Transfers
Your information may be transferred to and processed in countries other than Indonesia. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.